Matrix Imaging Solutions is an omnichannel billing and customer communications company with over 30 years’ experience. We value each of our team members’ contributions and are always on the lookout for new employees to help grow the business.
We offer competitive compensation and benefits package as well as growth opportunities at several locations across the United States. Browse our current openings and apply today by sending your resume to: [email protected]
MATRIX IS AN EQUAL OPPORTUNITY EMPLOYER
Maintenance Technician-Second Shift (Sanborn, NY)
Position Summary:
The Maintenance Technician is responsible for understanding all aspects of the inserting machines, folding equipment and electrical connections, which includes but is not limited to running inserters, reviewing manuals and other duties involving maintaining production equipment. Oversight of machine operation across the production floor, assisting operators with all mechanical problems.
Responsibilities/Duties:
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- Diagnose and troubleshoot problems as they arise, and identify potential problems in an organized, and efficient manner.
- Maintain and repair inserters, folding equipment and any other machinery required for production use.
- Assist to determine the nature and scope of forthcoming projects and the requirements for completion.
- Perform preventive maintenance on production equipment and machinery.
- Coordinates with production management regarding equipment availability, machine scheduling, required production volumes, key priorities, and required planned maintenance.; notifies management about the need for major repairs or additions to equipment.
- Develop preventative maintenance schedules for production machinery and execute them consistently to maintain print quality and required volumes.
- Performs and records maintenance and inspections.
- Develop and maintain a tool and spare parts inventory system which reduces production downtime and simplifies equipment maintenance at the lowest possible cost.
- Complete and submit purchase requisitions for parts/supplies.
Qualifications, Skills and Abilities Required:
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- Possess a High School Diploma/GED or higher. Candidates with a vocational/technical degree are strongly preferred; Electrical Degree or Trade School Certification preferred
- Understanding of PC hardware, software, and/or networking.
- Safety and Hazard knowledge of electrical systems; Safety training preferred.
- At least 3 years of Electrical/Electronic experience a must
- Valid driver’s license
- Good communication and interpersonal skills; ability to follow oral and written instructions.
- Ability to work independently and prioritize multiple tasks.
- Excellent verbal and written communication skills.
- Excellent organizational skills and attention to detail.
Physical Requirements:
- Must be able to stand for up to a 12-hour shift
- Must be able to regularly lift up to 25lbs; occasionally lift up to 50lbs.
- Must be able to bend, squat, reach, push, and pull with frequency.
Inserter Operator (Sanborn, NY)
Position Summary:
The Inserter Operator is responsible for day-to-day set-up, maintenance, and operation of various mail inserting equipment in support of production requirements. Duties include reviewing instructions, verifying correct components, preforming quality checks, meeting daily production goals, etc. All Inserter Operators will be cross trained on multiple pieces of equipment (inserters, stampers, meter bases, inkjets, etc.). Operators may be required to take on any additional tasks as deemed necessary by the Supervisor on duty.
Responsibilities/Duties:
- Reviewing, understanding & following job instructions
- Verifying correct components
- Proper machine set-up
- Daily machine maintenance
- Machine operation
- Performing quality inspections
- Traying mail in preparation for USPS verification and entry
- Meeting production goals
Education, Training, Skills and Experience:
- Possess a High School Diploma/GED or higher. Candidates with a vocational/technical degree are strongly preferred.
- Good mechanical and technical skills, with the ability to troubleshoot, and work independently and as part of a team to resolve issues.
- Previous experience in set-up and operation of mail inserting equipment
- Strong attention to detail
- Ability to perform repetitive tasks for long periods of time.
- Conscientiousness and ability to focus on production of high-quality output.
- Must be a team player and able to have positive and productive interactions.
Please submit letter of interest or resume to Melisa Green, Director of Human Resources @ [email protected] or fax to 716-504-9720.
Print Operator (Sanborn, NY)
Position Summary:
As a Print Operator (second shift), you will operate multiple high-speed digital presses. The individual must be a motivated, detail-oriented self-starter with basic Computer/PC skills. This position requires attention to detail, and an increased focus on the quality of product produced. All Print Operators will be cross-trained to work on other equipment as needed.
Responsibilities/Duties:
- Release a job to a specific printer based upon quality sheet instructions.
- Ability to recognize different paper stocks and sizes.
- Understand the importance of a print queue and associated paper stock.
- Perform frequent quality checks and visual inspection of printed pieces.
- Ability to minor troubleshoot printer for malfunction, perform routine operator maintenance and make service calls.
- Communicate with other shifts regarding updates on the work schedule, equipment issues and procedural changes.
- Ability to switch jobs from one printer to the next and recover jobs when a disruption occurs.
- Train and assist new operators.
- Keep work area clean and provide a safe environment for self and others.
Education, Training, Skills and Experience:
- Possess a High School Diploma/GED or higher. Candidates with a vocational/technical degree are strongly preferred.
2+ years’ digital press experience or equivalent combination or education and related experience. - Good mechanical and technical skills, with the ability to troubleshoot, and work independently and as part of a team to resolve issues.
- Conscientiousness and ability to focus on production of high-quality output.
- Must be a team player and able to have positive and productive interactions.
- Ability to manage multiple projects and inquiries while maintaining accuracy.
- Knowledge of a ruler in inches
- Knowledge of Computers/PC Systems.
- Possess a High School Diploma/GED or higher. Candidates with a vocational/technical degree are strongly preferred.
- Good mechanical and technical skills, with the ability to troubleshoot, and work independently and as part of a team to resolve issues.
- Previous experience in set-up and operation of mail inserting equipment
- Strong attention to detail
- Ability to perform repetitive tasks for long periods of time.
- Conscientiousness and ability to focus on production of high-quality output.
- Must be a team player and able to have positive and productive interactions
Physical Requirements:
- Must be able to stand for up to an 8hr shift on cement floor.
- Must be able to regularly lift 25lbs; occasionally lift to 50lbs.
Assistant Project Manager (Remote)
Position Summary:
The Assistant Project Manager works closely with project managers to manage the day-to-day project tasks more effectively. Projects include new client onboarding from presales to hand-off to customer service, new program onboarding, operational and process improvement projects.
Responsibilities/Duties:
- Maintains project plans (including tracking tasks, milestones, milestone reviews, and deadlines) and communicating project status.
- Assists Project Managers to address questions, concerns, and/or complaints throughout the project.
- Supports interactions between Sales, Development, Operations and Customer Service
- Facilitates communication amongst and between project team members both internal and external.
- Documents the change management process throughout the project lifecycle.
- Supports the review, delivery and sign-off of all project documentation.
Credentials and Experience
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Production Supervisor-2nd-Shift (Coppell, TX)
Position Summary:
DataProse seeks a Production Supervisor to assist with managing production in the department including Digital Imaging, Mail/Inserting, Bindery and Warehouse Departments. Responsible for assuring productivity, quality, timeliness, and cost control of work in progress; assigns work, gives instruction to personnel, and meets production goals. Assist with planning, organizing, influencing and controlling issues related to efficient processes and effective personnel.
Responsibilities/Duties:
- Review and plan job scheduling with other supervisors and management to assure production goes according to customer need and project deadlines.
- Manage and schedule the workflow through the department to ensure efficiency and cost control.
- Make work assignments, give instructions pertaining to jobs and answer questions personnel have about their work.
- Work closely with other supervisors and management in planning efficient production.
- Ensure proper equipment maintenance as related to safety, productivity, quality, and service by leading the development and implementation of appropriate procedures and documentation to verify conformance.
- Enforce all company rules and policies consistently, especially regarding safety. Include safety considerations in department meetings to raise awareness of personnel to perform their tasks in a consistently safe manner. Ensure all safety rules are followed, accompanied by good housekeeping complemented by supervision.
- Manage and accept responsibility daily for all assigned personnel as they perform production-related tasks.
- See that employees are properly trained. Proactively seek new and better ways for employees to do their jobs. Identify where training is needed to develop the people in areas of responsibility and work with management to line up the necessary resources to ensure that training is completed and documented on a timely basis.
- Keep abreast of new methods, processes, and procedures.
- Responsible for the control of loss and spoilage in the dept. Emphasize the need for quality in the work performed and spot check the work done by the department personnel.
- Provide regular feedback to employees.
- Provide feedback for employee annual performance reviews.
- Work closely with management and Human Resources on personnel issues, including but not limited to: hiring, disciplinary, promotion and termination issues.
- Coordinate with the Inventory/Procurement Department to order supplies for the department as needed.
- Assist with approval of PTO requests in department.
- Additional responsibilities/duties as assigned.
Education, Training, Skills and Experience:
- Five years of progressive experience in operations; a technical or vocational degree is preferred.
- Strong problem-solving, decision-making, and organizational abilities.
- Good mechanical and technical skills, with the ability to troubleshoot, and work independently and as part of a team to resolve issues.
- Ability to supervise, select, and train skilled employees.
- Ability to efficiently schedule work through department(s).
- Excellent communication skills, both verbal and written; Capable of communicating and working with people at all levels of the organization.
- Collaborative management style with demonstrated leadership and facilitation skills.
- Flexible in relations with others and in the management of continuous change.
Physical Requirements:
- Must be able to stand for up to an 8hr shift on cement floor.
- Must be able to regularly lift up to 25lbs; occasionally lift to 50lbs.
Warehouse Clerk-1st-Shift (Coppell, TX)
Position Summary:
The Warehouse Clerk is responsible for all incoming and outgoing company goods including the loading and unloading of delivery trucks. The storing and rotating of inventory items and replenishing of work-in-progress supplies.
Responsibilities/Duties:
- Ability to drive a stand-on pallet jack and stand forklift – Forklift certification is a plus.
- Pull materials for different departments including paper pallets, paper rolls, envelope pallets, mailing supplies, printing supplies like inks and toners for print department.
- Maintains safe and clean work environment by keeping shelves, pallet area, and workstations neat; maintaining clean shipping supply area; complying with procedures, rules, and regulations (Stack empty pallets, sweep floor, remove, and dispose of pallet wrap, restock unused materials)
- Monitor outgoing packages for FedEx and UPS and alert supervisor or manager if they have not been picked up.
- Must be able to plug warehouse equipment for recharge and perform minor preventive maintenance like re-watering battery cells.
- Always demonstrate commitment to all safety standards.
- Solid work history – must have a team player mentality.
- Good communication skills, both written and verbal
- Ability to work in other departments as needed.
Credentials and Experience
- High School diploma or equivalent
- Basic computer skills for emailing, shipping, and logging tickets
- Must be authorized to work in the United States
- Must have a clean driving record and valid driver’s license – must be able to make local deliveries in company provided vehicle.
Work Environment and Physical Demands:
- Ability to be standing for up to 8-hour shifts with frequent overtime depending on workload
- Ability to lift up to 50 pounds
- High stress during peak busy periods
Special Requirements:
- Willing to work long hours or weekends as needed