Transactional communications are more than just a way to provide customers with billing information and account updates. With the right approach, they can be a strategic marketing opportunity, empowering marketers to drive business through a vital, predictable customer touchpoint.
In addition to providing business continuity by facilitating bill payments, transactional communications can be used to grow your business through targeted cross-selling opportunities and reinforcing customer loyalty through personalized experiences that keep them coming back for more.
Explore ways to utilize transactional communications to their fullest.
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Matrix has been an expert in transactional mail for decades, designing print and digital invoices and statements for a variety of critical industries. We utilize eye-catching graphics, creative envelopes and personalized messaging and inserts to optimize response rates.
With our expertise, you can cater to customers’ preferences without adding a painful process to your company, keeping billing simple and effective. Customers can choose to receive their bills by mail or email or opt for safe and secure seamless mobile billing with mobile payment options. They can also retrieve and view bills, make one-time or recurring payments, pay by text and see real-time account activity.
With Matrix, you can take advantage of transactional mail that’s personalized, modern, cost-effective and individually verified, providing your customers with flexible, convenient bill presentment and payment options while giving your company the resources to enable this service. Contact us today to get more out of your transactional communications.
