During 2026, Throttle is a monthly contributor for National Oil and Lube News, where we share insights on marketing, customer engagement and retention for automotive service businesses.
In “Set It, Then Forget It,” Chase Butler explores how the rules of “set it and forget it” are changing. Automated customer reminder campaigns can be effective, but they still need regular oversight.
Read the article here: Butler: Set It, Then Check It | National Oil and Lube News


