SECURITY AND COMPLIANCE

Security and Compliance.

At Matrix Imaging Solutions, we’re dedicated to safeguarding your data and ensuring secure transactions. We take this responsibility seriously.

Our Commitment to Security.

We continually invest in cutting-edge technology, empower our skilled team and refine our processes to ensure the confidentiality, integrity, availability and security of all client-provided data.

Your needs and the security of your information are our top priorities.

Customers can choose to receive their bills by mail or email or opt for safe and secure seamless mobile billing with mobile payment options. They can also retrieve and view bills, make one-time or recurring payments, pay by text and see real-time account activity.

Catering to customers’ preferences without adding a painful process to your company will keep billing simple and customers coming back for more.

Certifications and Compliance.

To demonstrate our commitment to security and compliance, we engage in annual third-party Service Organization Control (SOC) audits. These audits provide unbiased validation of the quality and effectiveness of our data protection practices and processing controls.

Reports are available upon request to our valued customers.

Please feel free to submit questions about Security and Compliance.

Quality Control

Our internal processes include a series of checks and balances (production logs, integrity camera systems, batch reporting) to help ensure proper mail integrity while processing our client’s communications.

Our proprietary vision system software ensures every single document is read throughout each production process. This eliminates the risk of two documents going into the same envelope or mismatches.