CAREERS

Overview:

We are seeking a detail-oriented and proactive Senior Prepress Technician to join our MOD team, with a primary focus on file pre-flighting and prepress production. This role is responsible for ensuring all incoming files meet technical, quality, and production standards prior to output. The ideal candidate will have a strong command of prepress workflows, file troubleshooting, and print-ready preparation to support accurate and efficient production. The position also provides limited support in client communication and project coordination.

Key Responsibilities:

Prepress & Quality Control

• Receive and review client files, pre-flighting for missing fonts/images, and ensure file integrity.
• Use graphic software to arrange, size, and position text and graphics for final pages (imposition).
• Generate digital or physical proofs.
• Assist with variable data setup, manage server files, and troubleshoot technical issues.
• Maintain high level of accuracy in daily work.
• Read, comprehend and interpret job specifications.
• Relay all discrepancies between job ticket and supplied files to MOD team

Project & Order Management:

• Coordinate and manage multiple projectsensuring accurate and timely order entry, pre-flighting, and production processes.
• Collaborate with internal teams (production, billing, and project management) to meet project timelines and quality standards.
• Monitor job progress, obtaining approvals at key stages, and manage change requests as needed (billable and non-billable).
• Determines prepress requirements by thoroughly reviewing job tickets, studying design, content, and specifications

Client Interaction & Order Management

• Build and maintain strong, long-term client relationships through clear, constant, open, and preemptive communication.
• Support client onboarding and ensure a smooth transition into services.

Customer Support:

• Respond promptly to inquiries via email and phone.
• Resolve issues and complaints effectively, following up to ensure resolution and satisfaction.

Qualifications, Skills and Abilities Required: 

Education & Experience

• Bachelor’s degree in information technology, Graphic Communications, or related field; or equivalent experience.
• A minimum of 5 years’ experience within a commercial digital print environment.
• Prior experience in the print and digital output.
• Prior experience in direct mail industries strongly preferred.

Technical Skills

• Strong knowledge of prepress/preflight software and practices.
• Strong proficiency and expert knowledge of all major packages e.g. Acrobat, InDesign, Photoshop, Illustrator.
• Proficient computer literacy in Microsoft Office365 (Excel, Word, Outlook).
• Comfortable using Management Information Systems (MIS).
• Assists and follows all protocols for best practices in file handling while maintaining prepress file organization.
• Ability to troubleshoot and resolve technical/client issues efficiently.

Core Competencies

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities; able to prioritize tasks under pressure.
• Service-oriented mindset with strong interpersonal and active listening skills.
• Ability to work independently with minimal supervision, as well as collaboratively within a team.
• Work in a fast-paced environment with tight deadline requirements.
• High attention to detail and follow-through.
• Flexible, open to learning, and adaptable to change.
• Understanding of electronic prepress for digital print, electronic workflow experience.
• Must have the ability to write, read and comprehend work instructions

Additional Requirements:

• Ability to follow and document standard operating procedures.
• Must be comfortable working on-site at our Coppell, Texas facility, Monday – Friday, 8 AM – 5 PM
• Ability to sit for prolonged periods and work at a computer.

Salary Range:             $50,000-$70,000

Please submit an internal job application or letter of interest by Friday, January 2, 2026, to Melisa Green, Director of Human Resources @ [email protected]  or fax to 716-504-9720.