DRIVEN BY TECHNOLOGY.

EMPOWERING COMMUNICATIONS.

FOCUSED ON RESULTS.

We are dedicated to connecting people through reliable communications by delivering innovative digital and print solutions.

OUR COMPANY BRANDS:

Connecting people through reliable communications.

You have an important message to send, and Matrix Imaging Solutions is here to help with communication platforms that deliver. From transactional print and mail to direct mail to e-solutions, and many options in between, Matrix Imaging Solutions reaches your audience with clear, concise and reliable omnichannel communications.

We are your trusted partner offering industry-leading quality and service in integrated electronic printing and mailing business solutions. In addition, our compliance and security processes offer you peace of mind and certainty for business continuity.

E-SOLUTIONS

enter the Matrix.

Comprehensive, Seamlessly Integrated E-Solutions.

Matrix specializes in the automated, electronic environment. By offering comprehensive, integrated e-solutions, Matrix improves your business efficiencies and maximizes your targeted growth. Our electronic ecosystem allows you to upload job requests, automatically placing them into our production queue. You also receive updates at any time, have your documents archived and take advantage of our e-bill payment services. Paperless with Matrix means accountability, precision and real-time data availability.

Minimize IT Costs

Matrix handles software integration, hardware implementation, data storage, redundancy, maintenance and administration of systems.

Store Less

Put your cash to better use by taking it out of inventory. House everything safely online through Matrix.

Complete the Cycle

Get paid more often. Allow customers to set up recurring payments, payment plans, partial payments and designated payments.

Cross-Sell More

Matrix opens digital channels that allow you to better market products and services to your customers, keeping them close and informed.

Pare Down Postage

Mail will never go away—but you can save dramatically on paper, postage, envelopes and labor by going paperless with Matrix.

Flexible Architecture

You’re not locked into a rigid framework. Begin with statement presentment and add payment modules as you go.

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Secure & Compliant.

When it comes to security standards, Matrix goes above and beyond. Our two locations are each highly secured both in terms of cybersecurity and physical points of entry. And Matrix remains HIPAA compliant and SSAE-18 SOC 2 Type 2 certified. 

TRANSACTIOnAL MAIL

MAKE A STATEMENT.

INCREASE YOUR RESPONSE RATES. INCREASE YOUR TOP AND BOTTOM LINES.

Get more out of your mail. Matrix has been experts in transactional mail for decades. When it comes to printing bills, invoices and statements for a variety of critical industries, we customize designs, add eye-catching graphics, utilize creative envelopes, and can include personalized messaging and inserts to optimize response rates. Take advantage of transactional mail that’s personalized, modern, cost-effective and individually verified.

Proud Members of:

ACA International – The Association of Credit and Collection Professionals
ACA of Texas – The American Collectors Association of Texas

No transactional mail problem is too complex to solve for Matrix Imaging Solutions. Matrix is your preferred billing statement partner. Our powerful in-house operating system personalizes documents from runs of 100 to well over 500,000. Matrix positions each mailing piece securely on target and provides you with the exceptional customer service you deserve.
Matrix is customer service-oriented. We earn your trust one project at a time. And over time, we prove our worth as we come to you with customized solutions, responsiveness, integrity, mutual respect and uncompromised safety and quality.
Transactional mail at Matrix is where a personalized approach meets state-of-the-art technology. We ensure your documents are correctly printed, sealed, sorted, mailed, delivered and analyzed. What’s more, our on-site USPS representative cuts down on time and guesswork so your documents get out quicker.
Transactional Industries:

- Collections
- Financial
- Healthcare (HIPAA Compliant)
- Insurance
- Non-Profits
- Retail
- Utilities

Direct mail Solutions

Direct Mail Delivered.

Matrix is a full-service direct mail solutions provider with communication options that enable you to create memorable customer experiences.

 

Tools with Impact.

Matrix offers a suite of end-to-end solutions that combine information with design best practices and enabled channels. Our approach is fully optimized and hyper-personalized. From finding your target audience to producing high-performing tactics with measurable results, we support you every step of the way.

  • List Acquisition
  • Data Optimization
  • Predictive Modeling and Profiling
  • Segmenting
  • Data Management
  • Data Aggregation
  • Results Reporting
  • Omnichannel Delivery
  • In-Roll Video
  • IP Targeting

 

A Smarter Process.

Our complete printing production facilities create marketing pieces that increase your response rates, and our innovative designs get your customers to open and read the mail. With proprietary camera verification systems, we track each piece to ensure it gets delivered to the USPS correctly and efficiently, providing you with quality assurance, peace of mind and cost savings.

 

And, you can trust that our communications are secure. Our facilities manage highly regulated and confidential materials, always keeping privacy top of mind.

 

Have your direct mail delivered right with Matrix.

Vertically Integrated.

Matrix is the supply chain. We process, print, fulfill, sort, score, glue and utilize our on-site USPS reps for compliance and best practices to save you time and postage costs. With Matrix you can rest assured that your printing and mailing processes are running as efficiently as possible. All the while customer care remains at the forefront as you stay up-to-date with constant status reports, tracking and analytics.

Added Capabilities

Matrix Means More.

FULL-SERVICE, WELL-ROUNDED BUSINESS SOLUTIONS DELIVERED.

Matrix keeps it all under one roof. As a full-service printer and mailer, Matrix offers a well-rounded solution to fit your specific communication and marketing needs with automated project intakes, creative printing capabilities, detailed fulfillment, sealing and intelligent data processing.

DATA PROCESSING AND ARCHIVING.

  • Address Change Service
  • CASS Certification
  • Electronic Mail Tracking
  • House-Holding
  • IMB
  • List Procurement
  • Mail Return Processing
  • Matrix Remote, Secure Online Customer Portal
  • National Change of Address (NCOA)
  • Web-Based Document Archiving

Complete VERTICAL SUPPLY CHAIN.

  • Cutting
  • Folding
  • Self-Mailers
  • Inkjet Addressing
  • Intelligent Inserting
  • Scoring
  • Sealing & Closures
  • Stamp Affixing
  • State-of-the-Art Xerox and Canon Digital Print Technology
  • Warehousing/Fulfillment

New York

6341 Inducon Drive E
Sanborn, NY 14132
(716) 504-9700
Toll Free: (800) 675-9505

MARYLAND

95 Monocacy Blvd, Suite B-20
Frederick, MD 21701
(301) 668-9360
Toll Free: (800) 966-1661

SHARED VALUES

Integrity
Transparency
Innovation
Professionalism
Commitment
Quality
Fun

EFFICIENCY.

INFORMATION.

SERVICE.

LET MATRIX MAKE IT WORK.

As a dedicated strategic partner, Matrix Imaging Solutions provides document and data processing, mailing, printing, postage and information services to some of the most demanding markets in a wide variety of industries across North America. With full-service printing facilities and proprietary technology resources, Matrix is the preferred vendor for direct mail, e-solutions and transactional mail. Contact Matrix to begin attacking your top and bottom lines.